1.3 We take the privacy of Our Users seriously. We are committed to safeguarding the privacy of Our Users while providing a personalized and valuable service.
1.4 No User information is rented or sold to any third party. When You use the App, the App may collect Your device number and other personal information. A high standard of security is maintained by Us for Our Users. However, the transmission of information via the internet or telephone networks is not completely secure. While We do Our best to protect Your information, particularly with respect to protection of Your personal data, MPL cannot ensure the security of Your data transmitted via the internet, telephone or any other networks.
1.5 By visiting the Platform and creating an account on the Platform, You grant MPL and its group companies your irrevocable and informed consent to use your registered mobile number, profile name, profile picture, and Winnings in a Contest and/ or Winnings in total on the Platform (“Your Profile Information“) for advertisements, promotions, offers, and any other sponsored content that MPL and its group companies may display on the Platform or any other marketing channels, including its digital channels, television, print and publication, without requiring any further consent from You and without being required to pay any compensation to You.
1.6 You further grant to MPL an exclusive, transferable, sub-licensable, royalty-free and worldwide licence to host, use, distribute, modify, run, copy, publicly perform or display, translate and create derivative works from Your Profile Information.
1.7 You understand, represent and accept that Your Profile Information or any related materials will not violate the rights of any third party rights or give rise to any claim that another party’s rights have been or will be violated as a result of MPL’s use or publication of Your Profile Information. You understand and agree that You will be liable to MPL for any damage or cost (including reasonable attorney fees) it may suffer arising out of its use of Your Profile Information. You also understand that you will not be entitled to receive any royalties for the use of your Profile Information by or through MPL.
1.8 You understand and grant to MPL, its subsidiaries, affiliates, successors and those acting with its authority, with respect to Your Profile Information all copyrights and derivative rights in Your Profile Information and a non-exclusive, perpetual right to use, publish, re-publish or reproduce Your Profile Information by any means MPL sees fit for the purposes stated above.
1.9 By using the Platform, you irrevocably waive any claim against MPL relating to the use of Your Profile Information and promise not to bring any such claim or action in the future. You also waive any right to inspect, modify, approve or disapprove the content, layout, representation, presentation or other aspect of Your Profile Information as recorded by MPL during your use of the Platform.
2. INFORMATION COLLECTED
2.1 Traffic Data Collected
In order to provide the App, We automatically track and collect the following categories of information when You use the App:
(i) IP addresses;
(ii) Domain servers; and
(iii) Other information with respect to Your device, interaction of Your device with the App and applications (collectively “Traffic Data”).
2.2 Personal Information Collected
In order to provide the App, We may require You to provide Us with certain information that personally identifies You (“Personal Information“). Personal Information includes the following categories of information:
(i) Contact data (such as Your email address, phone number and any details of Your contacts); and
(ii) Demographic data (such as Your time zone, Your postal address and location details); and
If You communicate with Us by, for example, e-mail or letter, any information provided in such communication may be collected by MPL.
(iii) Financial data (such as Your account details, e-wallet details, credit or debit card details etc. that You have provided Us for disbursement of prizes and coupons).
2.3 Our App may transmit Your Personal Information to Our internal servers. We have implemented commercially reasonable physical, managerial, operational and technical security measures to protect the loss, misuse and alteration and to preserve the security of the Personally Information in Our care. Finally, this information is used in accordance with applicable law for our business purposes and to provide You with useful features.
3. DISCLOSURE OF PERSONAL INFORMATION
3.2 We use Our best efforts to use information in aggregate form (so that no individual User is identified) for the following purposes:
3.2.1 To build up marketing profiles and issue communications over digital channels such as Whatsapp;
3.2.2 To aid strategic development, data collection and business analytics;
3.2.3 To provide seamless and swift delivery of prizes and coupons to You;
3.2.4 To manage Our relationship with advertisers and partners;
3.2.5 To audit usage of the App; and
3.2.6 To enhance User experience in relation to the App (“collectively, “Permitted Use”).
3.3 We reserve the right to disclose Personal Information if required to do so by law or if We believe that it is necessary to do so to protect and defend the rights, property or personal safety of MPL, the App, or Our Users.
4.1.1 Comply with a court order or other legal process;
4.1.2 Protect the rights, property or safety of MPL or another party;
4.1.3 Enforce the Agreement, including Terms; or
4.1.4 Respond to claims that any posting or other content violates the rights of third-parties.
5.1 The security of Your Personal Information is important to Us. We follow generally accepted industry standards to protect the Personal Information submitted to Us, both during transmission and once We receive it. All information gathered on Our Website is securely stored within Our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited.
6.1 To improve the responsiveness of the sites for Our Users, We may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the User’s individual interests using the Identified Computer. Unless You voluntarily identify yourself (through registration, for example), We will have no way of knowing who You are, even if We assign a cookie to Your computer. The only personal information a cookie can contain is information You supply. A cookie cannot read data off Your hard drive. Our advertisers may also assign their own cookies to Your browser (if You click on their ads), a process that We do not control.
6.2 Our web servers automatically collect limited information about Your computer’s connection to the Internet, including Your IP address, when You visit Our site. (Your IP address is a number that lets computers attached to the Internet know where to send You data — such as the web pages You view.) Your IP address does not identify You personally. We use this information to deliver Our web pages to You upon request, to tailor Our site to the interests of Our Users, to measure traffic within Our site and let advertisers know the geographic locations from where Our visitors come.
8. YOUR RIGHTS
8.1 You have a right to correct any errors in Your Personal Information available with Us. You may request Us in writing that We cease to use Your Personal Information.
9. RESTRICTION OF LIABILITY
9.1 MPL makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents available through the App and expressly disclaims liability for errors and omissions in the contents available through the App.
9.2 No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents available through the App or its links to other internet resources as may be available to Your through the App.
9.3 Reference in the App to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by MPL.
If You have questions or concerns, feel free to email Us or to correspond at [email protected] and We will attempt to address Your concerns.
10. Account Deletion And Deletion of Personal Data
a) You can delete your Account, including any personal data that you may have submitted onto out platform, at any time by accessing the “Delete Account” option from the MPL Pro mobile application (accessible from clicking on the Hamburger menu on top left, and then clicking on Profile icon, and then clicking on the top right More Options menu).
Use this navigation in the MPL Pro mobile application : Hamburger Menu (Top Left) –> Profile –> Menu option (Top Right) –> Delete Account.
If you have any issues initiating this request for deletion of your account, including for the deletion of any personal data that you may have submitted, please reach out to us at [email protected].
b) Once you opt for Account Deletion on the Platform, we will process this request as per the timeline communicated to you at the time of submission of the Account Deletion request. In all cases, we will confirm our acceptance of the Account Deletion request within 12 hours of making the request, and Your Account will be deleted within 15 days of acceptance.
c) Please note that Account Deletion, including deletion of any personal data submitted by you that is associated with that account, is irreversible. Once deleted, your Account cannot be retrieved even if you want to come back onto the Platform or have deleted the Account by accident, including if your Account has been hacked / you have lost control of your Account.
d) Please note that any Winnings that are not withdrawn from your Account will lapse after your Account Deletion – please ensure that any amounts in your Account balance are withdrawn from your Account prior to opting for Account Deletion;
- All Bonus Coins accumulated in your Account will lapse;
- If you are a Cash Player, any funds left in your Account balance at the time of deletion will be credited to the original payment method within 15 (fifteen) working days after deletion of your Account. It is clarified that if the Payment Information associated with your Account (such as the credit card details) has expired, then such balance funds will be forfeited to us. We recommend that you update the Payment Information prior to submitting a deletion request;
- Subject to (ii) above, any balance (including Bonus Coins, Cash Prizes) left in Your Account at the time of deletion will lapse after deletion of your Account;
- Details of transactions carried out in your Account, including KYC verification details and withdrawal beneficiary details, may be retained as per Applicable Laws, including for the purposes listed in the section on ‘Notices’, and working with law enforcement agencies in relation to ‘MPL Community Guidelines’; and
- Your gameplay history may be retained as per Applicable Law, including for the purposes listed in ‘MPL Community Guidelines’.